Privacy Policy

1. Information We Collect

We collect the following data to provide our services effectively:

  • Name, email, phone number
  • Questionnaire responses
  • Shopify or platform login credentials (voluntarily provided)
  • Payment information (processed by third-party gateways)
  • Communications, messages, and support interactions
  • Technical logs for security and system integrity

2. How We Use Data

Your data is used for the following purposes:

  • Delivering the service you purchased
  • Communicating progress and updates
  • Providing customer support
  • Improving service quality, performance, and security
  • Fraud detection and unauthorized access prevention

We do NOT sell client data.

3. Sharing of Data

We only share data with the following parties, and only as necessary:

  • Authorized developers working on your project
  • Customer support team members
  • Secure third-party processors (such as payment providers)

We do not sell or rent personal information under any circumstances.

4. Data Security

We take reasonable technical and administrative steps to protect your data:

  • SSL encryption on all data transmissions
  • Restricted access to sensitive data
  • Secure handling of all login credentials
  • Regular security evaluations

However, no system is 100% secure. You acknowledge inherent risks of digital data transmission.

5. Rights & Choices

You may email us at support@storeready.co to request:

  • Access to the personal data we store
  • Correction of inaccurate information
  • Deletion of your data

We may retain certain data as required by law.

6. Cookies

We use cookies for:

  • Analytics and performance tracking
  • Traffic measurement
  • User experience improvement

You may disable cookies at any time through your browser settings.

7. International Transfers

Your data may be stored or processed in the United States or in other countries where we work with trusted partners.

We ensure all third-party providers maintain appropriate security standards.

8. Data Retention

Your data is retained only as long as necessary for:

  • Tax and legal compliance
  • Operational requirements
  • Security and fraud prevention

Clients may request deletion at any time.